My role is to help students with most of the things they encounter outside the classroom, including visas (Schengen & Tier 4), medical registration, police registration, sponsor liaison, finding a job, opening a bank account and taxi transfers. I also run student support presentations and workshops and provide general information for students - see my blog for INTO students.

Before working at INTO UEA, I worked for Bell International Language School in Norwich, and I found out about the job at INTO through a friend.

Our centre was brand new, and it was very exciting, because we were just starting up and had to literally welcome new students from day one as if we had been operating for some time. It was all hands to the deck but the efforts of the staff and the good humour carried us through.

The thing I enjoy most about my job is supporting international students from all around the world.  I have met people from almost every country in the world (where English is not the official language), and have friends from many different countries. It's important to have empathy and an understanding of the problems students face when they arrive in the UK.

If you're thinking about applying for a job at INTO, do it!  It is a fantastic opportunity to support and help people from all around the world. The creation of INTO has meant that many international students can get excellent support both inside and outside the classroom to help them improve their chances of success in their studies. It's great working for INTO and I love the opportunity to make a positive contribution.

I worked for English Language Centre at the University of Exeter, and was transferred to INTO when the University entered into the Joint Venture with INTO University Partnerships.
Before becoming Centre Director, I was Director of Undergraduate Programmes and before that Acting Academic Director. In my current role, I have overall responsibility for all areas of Centre activity including finance, marketing, recruitment of staff, student experience and development of new academic programmes. My main focus is to work with all stakeholders to drive forward new strategic initiatives.

There are several things I enjoy most about my job: meeting students, particularly during arrivals weekends, and seeing them develop over the course of the academic year; helping staff progress to different roles within the organisation, where they can develop their skills and talents; working increasingly closely with University colleagues to support the internationalisation strategy of the wider University. I am really proud that INTO Exeter has given secure employment opportunities to over 100 members of staff in a period when the job market in the region is in recession.

It is important that people who work with INTO are flexible and adaptable as every year brings a changing set of challenges. In a role like mine, it is also important to have excellent communication skills as the role demands a large amount of written communication and contributions to meetings and forums; empathy is also vital as decisions are needed which will have a large impact on staff or students' welfare; and patience is always needed as things do not always happen as quickly as one would like.

If you are thinking about coming to work with INTO, you will be expected to work very hard but you will find that interacting with international students in a university environment is one of the most interesting and exciting jobs around. You can expect a group of exceptional colleagues within the centre and within INTO University Partnerships, and the working environment will suit anyone who likes a good balance of autonomy and support.

Before joining INTO, I taught IELTS at Beijing Normal University, Zhuhai, China from 2007-2009. I found out about the job after an interview for another job (which I declined), and the interviewer recommended me to someone at INTO.

As Programme Manager, I keep track of over 100 students, 20 of whom are from the EU/UK, as well as over 10 teachers who serve as module leaders in various Academic courses. Along with this, I teach an English/Study Skills component for the advanced international and home students.

INTO UEA London was only 3 months old when I started, and I was immediately amazed at the newness of the building and the cutting edge technology in the classroom. I've also had a good deal of training in use of technology and leadership methods.

The thing I enjoy most about my job is watching students progress while enjoying their stay and studies at INTO. I also enjoy the comfortable environment with colleagues who always seem to have the students' best interest at heart.

It's important to have an understanding of different cultures as well as experience teaching diverse groups of students at varying linguistic levels if you want to teach at an INTO centre. It's important that staff are flexible as this is a private institution and may run slightly differently from many other university systems out there. Though it is different in many ways, the ultimate goals are the same, which are ensuring student achievement and success for their future. Honestly, its uniqueness is what makes it such an exciting place to work.

I love working at INTO as the people I work with are not only colleagues but also friends. Even more importantly, though, is the difference that I can make in my students' lives with the help of INTO. Though there are sometimes problems as with any organization, there is a sense of teamwork at INTO in which everyone feels an important part of the system, all working together to impact students in a positive way.

I'm part of the student services team, which is located at the Welcome Desk in the centre. We help our students with any problems that they have on a daily basis. If any Chinese/Taiwanese students have problems but don't know how to express themselves properly in English, I translate for them and assist them to solve the problems as well. I also deal with admissions in centre and help out with any visa issues students might have. Before I started with INTO, I was an English teacher in Taipei, Taiwan.

I started working in the centre as it was being set up. Being part of a new centre was amazing. It's just great to see how the centre transforms over time. Also, for my role, it's just so different from having to take care of 120 students to 400! I'm also able to know the centre better and help out others who are new.

My favourite part of the role is the interaction with students. There are some lovely students that you just can't help but smile at them and they come to say hi to you everyday.

It's a very young and vibrant environment to work in but at the same time, we do work a lot of hours! I'd say that you need lots of patience, multi-tasking skills and a no-job-too-small-to-do attitude. I like the people here. We always have a good laugh. I think it's a nice environment to work in.

I have a responsibility for managing all areas with key agents, sponsors, government agencies and overseas institutions in the Middle East and North Africa region. In addition to being in charge of student recruitment and related operations for INTO across the region, I am responsible for developing further processes to support our work with sponsors and embassies and growing our market share in the region as a whole.

The best thing about my job is operating in very different, at times challenging, work environments and being able to establish and manage strong partnerships across these cultures.

Before I started at INTO, I worked for Kaplan as an Associate Director of Marketing and Recruitment, responsible for establishing and managing overseas recruitment offices and developing market strategies for a number of key markets around the world.

For a regional role like mine, you would need an ability to think and operate internationally as well as independently; innovative thinking and drive to succeed and make things happen; good understanding of cultural sensitivities; flexibility; and, of course, a willingness to travel!

If you enjoy working in a truly global start-up environment, with new projects coming up on a regular basis, and you like working with a great team of people from all over the world, then INTO might be what you're looking for. What's it like working for INTO? Life-changing!